REFUND & RETURNS

 

Refunds are only available on faulty items, not for change of mind on purchases on stud earrings. Therefore, we recommend asking any questions about a product prior to purchased. Items are inspected prior to shipping, however if you believe your item is faulty, please notify us via email heartbeathandicrafts@gmail.com within 2 days of receiving item. Refund or replacement will be offered depending on stock availability.

If for any reason you are not completely satisfied with your item, we encourage you to contact us at heartbeathandicrafts@gmail.com so that we can remedy the issue.

If you have any questions, please send us an email.